Beekay Store

Delivery & Returns

We aim to prepare and dispatch all orders as quickly as possible.

Estimated delivery times may vary depending on your location and selected shipping method.

Once your order has been dispatched, you’ll receive an email confirmation with your delivery information.

Please note that delivery times during holidays or promotional periods may be slightly longer.

Returns

Customer satisfaction is important to us.

If you’re not completely satisfied with your purchase, please contact us within 7 days of receiving your order.

Returned items should:

  • Be unworn
  • Be unwashed
  • Have original tags attached
  • Be returned in their original condition

Items that do not meet these conditions may not qualify for a refund or exchange.

Returns

For hygiene and quality assurance, certain customised or personalised items may not be eligible for return unless faulty.

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Frequently Asked Questions (FAQ)

How do I place an order?

Browse our collection, select your preferred size, add the item to your bag, and complete your payment securely through our checkout.

Yes. We deliver throughout the United Kingdom. Delivery options and estimated times will be shown during checkout.

Yes. We also ship to selected international destinations. Shipping costs and delivery times vary depending on location.

Each product includes a Size Guide to help you choose the best fit. If you’re unsure, feel free to contact us before placing your order.

Orders can only be changed or cancelled before they have been dispatched. Once an order has been dispatched or received, please refer to our Return & Exchange Policy. Eligible items may be exchanged within 7 days of delivery, subject to our exchange conditions.

Once your order is successfully placed, you’ll receive an email confirmation with your order details.

Please contact us within 48 hours of receiving your order with photos of the item, and we’ll work with you to resolve the issue promptly.

Please refer to our Delivery & Returns Policy for full details regarding eligible returns and exchanges.

You can reach us through our Contact page, WhatsApp Business, or our social media channels.

How to Measure

  • Bust: Measure around the fullest part of your bust.
  • Waist: Measure around the narrowest part of your natural waist.
  • Hips: Measure around the fullest part of your hips while standing naturally.

 

Need Help?

If you’re between sizes or need assistance selecting the best fit, please contact us before placing your order. We’re always happy to help.

UK Size Bust (cm) Waist (cm) Hips (cm)
8
84
66
91
10
89
71
96
12
94
76
101
14
99
81
106
16
104
86
111
18
109
91
116
20
114
96
121
22
119
101
126