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You can reach us through our Contact page, WhatsApp Business, or our social media channels.
Frequently Asked Questions (FAQ)
How do I place an order?
Browse our collection, select your preferred size, add the item to your bag, and complete your payment securely through our checkout.
Do you deliver across the UK?
Yes. We deliver throughout the United Kingdom. Delivery options and estimated times will be shown during checkout.
Do you deliver internationally?
Yes. We also ship to selected international destinations. Shipping costs and delivery times vary depending on location.
What payment methods do you accept?
Each product includes a Size Guide to help you choose the best fit. If you’re unsure, feel free to contact us before placing your order.
Can I change or cancel my order?
Orders can only be changed or cancelled before they have been dispatched. Once an order has been dispatched or received, please refer to our Return & Exchange Policy. Eligible items may be exchanged within 7 days of delivery, subject to our exchange conditions.
How will I know my order has been confirmed?
Once your order is successfully placed, you’ll receive an email confirmation with your order details.
What if my item arrives damaged or incorrect?
Please contact us within 48 hours of receiving your order with photos of the item, and we’ll work with you to resolve the issue promptly.
Can I return an item?
Please refer to our Delivery & Returns Policy for full details regarding eligible returns and exchanges.
How can I contact Beekay Couture?
You can reach us through our Contact page, WhatsApp Business, or our social media channels.
